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The essential component to business preservation

Protecting business information bolsters confidence

24by7live is a certified Microsoft Small Business Specialist and as Microsoft Certified Partners, we can you help select, install, optimize and support your Business Class Servers. We offer support for Server 2003, 2008, 2012 and 2012R2 and all Small Business Servers.

24by7Live offers professional installation, configuration and support for Microsoft Exchange Servers.

We offer small businesses and mid-size enterprises a range of Microsoft based messaging solutions to assist companies in meeting complex e-mail requirements, including hosted services for e-mail filtering, encryption, archiving and continuity assurance that help businesses communicate with confidence.

Hostel Exchange 2013 services provide enterprise-class reliability for messaging security and management and can assist your organization by protecting itself from spam and malware, satisfying complex retention requirements for e-Discovery and compliance, encrypting data to help preserve confidentiality and maintaining access to e-mail during and after emergency situations. Hosted Exchange ensures you have unified messaging across all platforms, including office computers, smart phones, IPads, home computers, and remote workstations.

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Is cloud right for you?

Sometimes it’s the right choice, sometimes not

The term “cloud” has gained significant traction with businesses because of the numerous services companies can utilize including storage, redundancy, business applications and many more. And with cloud, applications and important data can be accessed anywhere, anytime, on just about any device. Data is kept current and ubiquitous.

The question is: Is the cloud the right solution for you? The answer depends on your needs. 24by7Live can help you to determine whether various cloud-based solutions are the right choice for your business.

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How are businesses using the cloud?

Cloud services come in many forms

Although cloud services originated as storage solutions, they now offer businesses a host of options, such as cloud-based email, servers, applications and desktops. 24by7Live installs business-grade email that provides encryption, virus protection, data security, effortless synchronization with all devices, and is hosted with companies who have feature-rich platforms with redundancy centers. Businesses are also turning to cloud-based office suite applications.

There are many cloud services that could benefit your business. We offer cloud solutions that cover the following areas:

  • Data Backup/Business Continuity
  • Hosted VoIP
  • Desktop-as-a-Service
  • Applications
  • Database Servers
  • Storage
  • Email

Recovering from data loss

A business continuity plan is a worst-case scenario lifeline.

It’s protection that can help minimize the impact of a complete outage, natural disaster or malicious attack that results in your inability to access your data. And that’s when the benefits of our data backup services kick in, just when you need rapid data recovery. Because it’s not a matter of if it will happen, but when. Be prepared. Contact your 24by7live office today.

Are cloud services right for my business?

Dotting your “i’s” and crossing your “t’s”

With any technology solution, we weigh the pros and cons against your business requirements. 24by7Live will work with you to assess your needs. Our services are focused on building a topflight IT infrastructure for your business that’s secure, easy to use, and that provides high availability of your critical data and information when you need it, wherever you may be. And if that means you need “the cloud,” then we’ll design a solution to take your business there safely with either a public, private or hybrid cloud solution.

It Consulting Services

Business challenges don’t usually fall into nice tidy categories

Instead, they’re specific to a threat, opportunity or need faced by a company. At 24by7Live, we seek to understand your specific challenge, identify risks and opportunities and work backwards to provide you with effective IT solutions to support your company’s business objectives.

Our experts leverage technologies to address your organization’s goals and execute tactical strategies that grow and/or preserve the health of your business. We listen to your needs and develop appropriate solutions. We invite you to drill down and explore some of the more common categories of project consultation. If you don’t see what you’re looking for, give us a call. We’re here to help.

Making the right move

Transporting technology

Businesses inevitably evolve resulting in change. Like relocating your company. Organizations faced with this challenge understand the significance of entrusting their office and data center relocation to an experienced resource like 24by7Live.

Using technology to advance your goals

Business intelligence

What does it take for a business to be a well-oiled machine? In today’s marketplace, technology plays an integral role. It facilitates employee productivity. Contributes to overall performance. Safeguards data security. Without technology, a company runs the risk of obsolescence through the inability to compete.

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Engaging the experts

A trusted resource

Staying current and competitive in business often means re-evaluating technologies and business solutions. Companies wanting field-tested experts to manage their technology deployment turn to 24by7Live. Our technicians provide the manpower, expertise and experience in integrated solutions to get the job done right.

Managing systems requirements

Technology optimization

Using outdated business intelligence solutions and applications make for sluggish functionality and reduced productivity. 24by7Live enables your business to stay competitive by providing the hardware and software patches and upgrades needed to achieve optimal business performance.

Moving to cloud solutions

The virtual world

Virtualization allows you to run multiple operating systems and applications on a single computer. It is rapidly becoming a mainstream solution for businesses seeking to reduce total cost of ownership in expensive hardware while increasing flexibility and redundancy. 24by7Live works with you to assess the viability of virtualization in your business environment.

Configuring your computer system

The business backbone

Do you have a computer network that truly supports your business? 24by7Live works with companies to put in place high performance systems that enable smooth operations and scalable growth.

Managing the business of change

A firm foundation

Why should your company undergo a periodic network assessment when everything appears to be working fine? Every business decision or action has a reaction, and a network assessment identifies the challenges and risks at work in your business. For instance, are your employees using their own mobile devices to conduct business? Are they downloading questionable software? Are mission-critical business processes running on vulnerable servers?

Serving apple® and pc communities

Consulting Services

More and more companies are taking advantage of the exciting technology advancements in both the Apple and PC worlds. As a member of the Apple Consultants Network, 24by7Live provides your business with certified technical consultants who have the expertise required to implement cutting-edge Apple solutions on your Macs®, iPhones®, and iPads® or mixed-platform environments.

The essential component to business preservation

Protecting business information bolsters confidence

The confidence to focus on daily tasks, operations and growth initiatives. A data backup plan is your best defense – it protects a key asset – your data. 24by7Live technicians will advise you on the right data backup solution to fit your business needs and budget.

local backup and remote backup

A primary distinction between local and remote backup is location.

Local backup occurs onsite, backing up your operating system, applications and databases to a server or other backup hardware on a regular basis. Remote backup occurs offsite – ranging from nightly backup to cloud server virtualization.

The sole purpose behind backup is peace of mind along with data recovery, and in some cases regulatory requirement. When your data is unavailable, downtime is real and costs escalate. Both SMBs and large enterprises need appropriate backup solutions to support business structure and goals. 24by7live provides solutions that span local, remote and hybrid. The right solution depends on factors that include speed to restore, protection from local disasters, to full image or specific file backups. Contact us for help weighing the pros and cons of all backup options to determine the best protection for your business.

Recovering from data loss

A business continuity plan is a worst-case scenario lifeline.

It’s protection that can help minimize the impact of a complete outage, natural disaster or malicious attack that results in your inability to access your data. And that’s when the benefits of our data backup services kick in, just when you need rapid data recovery. Because it’s not a matter of if it will happen, but when. Be prepared. Contact your 24by7live office today.

24by7Live Emergency IT Computer @ Network Support

Has your network crashed or your Microsoft Exchange Server died? Are you users stuck and unable to work? Are you working late and just experienced a malware infection or network outage? Are you in need of urgent help, but not yet a 24by7Live client?

24by7Live provides a comprehensive range of Emergency IT support services tailored specifically to support your computer or server network emergency.

Top-tier, 24 by 7 support by network engineers trained in getting your network back up supporting your business processes using industry best practices. With ongoing training in various data network disaster scenarios, 24by7Live client support network engineers can quickly remote in and offer up possible reasons.

24by7Live Emergency IT Support services offers emergency access to our Help Desk and engineering resource to any non-24by7Live clients who require urgent assistance. Working on a simple non-contracted payment basis, the service is available for a minimum of one hour (Remote Assistance only) or two hours (On-Site), with time there after charged at a simple hourly rate. Should your problem require an on-site visit a one-time travel charge is applied.

A distaster can be the result of any one or a combination of the following:

  • Computer viruses that can destroy date
  • Hardware and software failures
  • Infrastructure interruptions, inconsistencies, or loss of services such as communication or network connections.

The degree of loss during a disaster can range from one or more files lost when a disk crashes to an entire computer system. The degree of severity of the disaster determines the procedures we might need to perform to recover data on your computer or server.

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Scope of Services

  • Bare metal restore from catastrophic failure
  • Recovery of damaged, corrupt, or lost email database
  • Restoration of crashed servers
  • Restoration of crashed workstations and laptops
  • Troubleshooting broken networks
  • Rebuilding Active Directory DNS, Files, Printers
  • Restoration of Shares, Remote Access, Email and databases from your backups
  • Post 24/7 monitoring of your entire system after system recovery
  • Remote First policy mitigates issues that could otherwise require a lengthy and costly onsite visit

Our emergency technical support professionals provide fast, accurate, and complete resolution of your hardware, software, and network issues. You benefit by having a single source to call when help is needed.

Microsoft Security Alert

Microsoft will stop supporting Windows 7 on all laptops and desktops.
Microsoft will no longer provide security patches and updates for Windows 7.

CONTACT US FOR A FREE ON-SITE EVALUATION OF YOUR COMPUTERS.

WINDOWS 7  END OF LIFE: WHEN DOES WINDOWS 7 SUPPORT END ?

Windows 7 End of Life begins on January 14, 2020. Up until that date, Windows 7 is in an ‘extended support’ phase.

As with all operating systems, after a while it doesn’t make sense, both from a financial point of view and in terms of time and effort, to keep old software patched and updated, especially when there are newer versions of the software out there.

Microsoft actually ended mainstream support for Windows 7 on January 13, 2015, which meant new features stopped being added, and warranty claims were no longer valid.

However, during the extended support phase, which Windows 7 entered after the end of its mainstream support, the operating system has still been patched and updated to make sure security issues and bugs are fixed.

When Windows 7 enters its End of Life phase, this support will end as well, antivirus does not take the place of patching and eventually 3rd party vendors will stop supporting their applications in Windows 7.


WHAT HAPPENS NEXT ?

When Windows 7 reaches its End of Life phase on January 14, 2020, Microsoft will stop releasing updates and patches for the operating system. It’s likely that it also won’t offer help and support if you encounter any problems.

However, that doesn’t mean Windows 7 will stop working on January 14 2020 – you’ll still be able to use Windows 7 for as long as you want. So the good news is that you’re not going to wake up on January 15 to find your Windows 7 PC no longer boots up.

But just because you can continue to use Windows 7 in its End of Life status, it doesn’t mean you should.

The biggest issue with continuing to use Windows 7 is that it won’t be patched for any new viruses or security problems once it enters End of Life, and this leaves you extremely vulnerable to any emerging threats.

What’s more, if a large number of people continue to use Windows 7 after the End of Life date, that could actually be a big incentive for malicious users to target viruses and other nasties at WIndows 7.

So, while Windows 7 will continue to work after January 14 2020, you should start planning to upgrade to Windows 10, or an alternative operating system, as soon as possible.

Indeed, you can still use the software Windows 7 after January 14th, 2020 but it is not uncommon for hackers to wait until after the due date to exploit vulnerable systems and wreak havoc. Recent studies show ransomware attacks are increasing 300% year over year.

Plus, when systems fail, it may be more difficult to resolve the problem.

WHAT SHOULD WE DO ?

So, if you still use Windows 7, what should you do? There are a number of things we’d recommend you do in preparation for Windows 7 End of Life, and the first is to consider upgrading to a newer operating system.

While you have a number of choices when moving operating systems, for many people, the obvious and simplest option is to upgrade to Windows 10.

However, while Microsoft has done an admirable job of making Windows 10 able to run on older hardware, it’s still a modern operating system that might struggle to work well on your old Windows 7 machine.

That’s why all computers can be upgraded to Window 10. Some older systems will need to be replaced.

24by7Live is an authorized seller for Microsoft, Dell, Kaspersky, Sonicwall, HP and more.

Break/ Fix

24by7Live provides On-Demand Break/Fix Services on an hourly basis. 24by7Live can provide an on-site IT Specialist for network, Server, workstation or software problems.

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They trusted us

They gave us their confidence and we were able to keep. Discover our business lines.

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