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IT Solutions-cloud 2017-11-17T20:39:43+00:00

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Why the Cloud is right for you?

24By7live brings enterprise cloud solutions to the SMB market

The term “cloud” has gained significant traction with businesses because of the numerous services companies can utilize including storage, redundancy, business applications and many more. And with Cloud, applications and important data can be accessed anywhere, anytime, on just about any device. Data is kept current and ubiquitous and secure.
The questions are: Why would you want the Cloud? What are the direct benefits to your business and does service solution work for you?
The answer depends on your needs. 24by7Live can help you to determine what various cloud-based solutions are the right choice for your business.

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What is it?

Cloud computing is the on-demand delivery of compute power, database storage, applications, and other IT resources through a cloud services platform via the internet with pay-as-you-go pricing and subscription models
24By7Live provides AWS Certified Solutions Architects and Microsoft Certified Network Engineers with proven experience to help you with this technology transformation.

Why do I want it?

Trade capital expense for variable expense

Instead of having to invest heavily in data, storage and applications Servers and backup devices before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.

Benefit from massive economies of scale

By using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers such as Amazon Web Services can achieve higher economies of scale which translates into lower pay as you go prices.

Stop guessing capacity

Eliminate guessing on your Server, storage and archive capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With Cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes’ notice.

Increase speed and agility

In a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to acquire, configure and deploy is significantly lower.

Stop spending money on running and maintaining Servers and hardware

Focus on services that differentiate your business and increase customer satisfaction, not fluctuating IT costs. Cloud computing lets you focus on your own production, customers and services increasing revenue and decreasing costs.

Remote access. Get securely untethered in minutes

Easily have your staff access your data and application in minutes from around the world with just a few clicks. Enterprise class security and authentication from any location. Additionally, this means you can provide a better experience for your staff with lower latency and higher security at minimal costs.

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How does it work?

24By7Live provides the SMB (Small, medium, business) with Cloud computing solutions either supplemental to their IT departments or completely outsourced with us. We work with your team and focus on what matters most and avoid undifferentiated work like procurement, maintenance, and capacity planning. As cloud computing has grown in popularity, several different models and deployment strategies have emerged to help meet specific needs of different users. Each type of cloud service, and deployment method, provides you with different levels of control, flexibility, and management. Understanding the differences between Infrastructure as a Service, Platform as a Service, and Software as a Service, as well as what deployment strategies you can use, can help you decide what set of services is right for your needs.

Cloud computing models

There are three main models for cloud computing.
Each model represents a different part of the cloud computing stack.

Infrastructure as a Service (IaaS):

Infrastructure as a Service, sometimes abbreviated as IaaS, contains the basic building blocks for cloud IT and typically provide access to networking features, computers (virtual or on dedicated hardware), and data storage space. Infrastructure as a Service provides you with the highest level of flexibility and management control over your IT resources and is most similar to existing IT resources that many SMB business are familiar with today.

Platform as a Service (PaaS):

Platforms as a service remove the need for organizations to manage the underlying infrastructure (usually hardware and operating systems) and allow you to focus on you’re your business. This helps you be more efficient as you don’t need to worry about resource procurement, capacity planning, software maintenance, patching, or any of the other undifferentiated heavy lifting involved in managing your IT and applications.

Software as a Service (SaaS):

Software as a Service provides you with a completed product that is run and managed by the service provider. In most cases, people referring to Software as a Service are referring to end-user applications. With a SaaS offering you do not have to think about how the service is maintained or how the underlying infrastructure is managed; you only need to think about how you will use that particular piece software. A common example of a SaaS application is web-based email where you can send and receive email without having to manage feature additions to the email product or maintaining the servers and operating systems that the email program is running on. Other examples of this are Office 363, Adobe Creative Cloud and QuickBooks in the Cloud.
24By7Live have proven expertise in moving most software applications to the Cloud.

How much is it?

Cloud services are a pay-as-you-go subscription and prices are based on the services you use. You can scale up or down depending on your needs.
Contact us to get a free onsite service consultation and quote to see the benefits you gain and how much you could save it capital costs and monthly maintenance over traditional IT Services.

What is it?

Managed IT services is the practice of outsourcing on a proactive basis, management responsibilities and functions and a strategic method for improving operations and cutting IT expenses.
24By7Live has been providing Managed IT Services to businesses throughout the greater Los Angeles area for over 17 years. Managed IT can be complete on-site, supplemental to your existing IT, remote offsite or a hybrid combination of each type of service that best suits your business needs and budget.
24By7Live partners with top tier companies like Adobe, AT&T, CDW, Citrix, Dell, GoDaddy, Harvest, HP, Intermedia, Kaspersky, Spectrum, Vertias, Wiline, and others to offer best of class management, maintenance, monitoring, help desk and incident management tools.

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Why do I want it?

24By7Live Managed IT proactively monitors your networks health and mitigates issues before they happen.
24By7live provides maintenance schedules, software update schedules, hardware and software inventory control that helps our clients control cost and manage budgets and predict expenses.
24By7Live Managed IT takes the monotonous, tedious and sometime frustrating work out of a majority of the IT tasks and automates them. This saves time and money and allows our engineers and help desk staff focus on more complex issues.

How does it work?

24By7Live proactively monitors your Server, computers, network equipment, Firewall and backup to stop problems before they happen. We schedule maintenance and work to mitigate against business interruptions and optimize staff and system up-time.
We keep our clients informed and updated through text and e-mails and on-site visits. Clients have24/7 access to their system information through our secure Cloud Knowledge Base.
24By7Live provides a team of customer service reps, engineers and help desk personal that can be contacted by phone directly or via text, e-mail or our ticketing system. You don’t have to chase us down or hope we call you back. Service is what we do.

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How much is it?

Managed IT services are a pay-as-you-go subscriptions and can be month to month. Prices are based on the services you use and the hours you require.
You can scale up or down depending on your needs.
Contact us to get a free onsite service consultation and quote.

The essential component to business preservation

Protecting business information bolsters confidence

The confidence to focus on daily tasks, operations and growth initiatives. A data backup plan is your best defense – it protects a key asset – your data. 24by7Live technicians will advise you on the right data backup solution to fit your business needs and budget.

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local backup and remote backup

A primary distinction between local and remote backup is location.

Local backup occurs onsite, backing up your operating system, applications and databases to a server or other backup hardware on a regular basis. Remote backup occurs offsite – ranging from nightly backup to cloud server virtualization.

The sole purpose behind backup is peace of mind along with data recovery, and in some cases regulatory requirement. When your data is unavailable, downtime is real and costs escalate. Both SMBs and large enterprises need appropriate backup solutions to support business structure and goals. 24by7live provides solutions that span local, remote and hybrid. The right solution depends on factors that include speed to restore, protection from local disasters, to full image or specific file backups. Contact us for help weighing the pros and cons of all backup options to determine the best protection for your business.

Recovering from data loss

A business continuity plan is a worst-case scenario lifeline.

It’s protection that can help minimize the impact of a complete outage, natural disaster or malicious attack that results in your inability to access your data. And that’s when the benefits of our data backup services kick in, just when you need rapid data recovery. Because it’s not a matter of if it will happen, but when. Be prepared. Contact your 24by7live office today.

24by7Live Emergency IT Computer @ Network Support

Has your network crashed or your Microsoft Exchange Server died? Are you users stuck and unable to work? Are you working late and just experienced a malware infection or network outage? Are you in need of urgent help, but not yet a 24by7Live client?

24by7Live provides a comprehensive range of Emergency IT support services tailored specifically to support your computer or server network emergency.

Top-tier, 24 by 7 support by network engineers trained in getting your network back up supporting your business processes using industry best practices. With ongoing training in various data network disaster scenarios, 24by7Live client support network engineers can quickly remote in and offer up possible reasons.

24by7Live Emergency IT Support services offers emergency access to our Help Desk and engineering resource to any non-24by7Live clients who require urgent assistance. Working on a simple non-contracted payment basis, the service is available for a minimum of one hour (Remote Assistance only) or two hours (On-Site), with time there after charged at a simple hourly rate. Should your problem require an on-site visit a one-time travel charge is applied.

A distaster can be the result of any one or a combination of the following:

  • Computer viruses that can destroy date
  • Hardware and software failures
  • Infrastructure interruptions, inconsistencies, or loss of services such as communication or network connections.

The degree of loss during a disaster can range from one or more files lost when a disk crashes to an entire computer system. The degree of severity of the disaster determines the procedures we might need to perform to recover data on your computer or server.

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Scope of Services

  • Bare metal restore from catastrophic failure
  • Recovery of damaged, corrupt, or lost email database
  • Restoration of crashed servers
  • Restoration of crashed workstations and laptops
  • Troubleshooting broken networks
  • Rebuilding Active Directory DNS, Files, Printers
  • Restoration of Shares, Remote Access, Email and databases from your backups
  • Post 24/7 monitoring of your entire system after system recovery
  • Remote First policy mitigates issues that could otherwise require a lengthy and costly onsite visit

Our emergency technical support professionals provide fast, accurate, and complete resolution of your hardware, software, and network issues. You benefit by having a single source to call when help is needed.

Exploring your telecommunications options

There’s more to VoIP than phone service over the Internet

VoIP provides businesses with robust features above and beyond the traditional landline phone services, such as filtering options that forward calls to different numbers, send calls directly to voice mail, allows remote users to have phone extensions, convert voice messages to text messages or even check voice mail via the Internet. For many companies, the tough decision isn’t using VoIP—it’s whether or not to have it premise-based or hosted. 24by7Live can help you navigate the complex waters of VoIP to assess your business needs and choose the right approach for your company.

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Premise-based voip

Keeping telecommunications close to home

Located at your site, a premise-based VoIP system provides the most control for your telecommunications needs. With cost effective lease options, the monthly cost is often less then a hosted solution. A business should look to its needs first and work backwards to ascertain the right fit. For instance, do you need a system to support remote workers and multiple offices? What about running your business applications or branching into virtualization? In a premise-based VoIP environment, all of the telecommunication features can be available from the start or added as you need them. If your company wants to maintain control of its telecommunications infrastructure, a premise-based VoIP solution can be a sound choice. 24by7Live is here to help you understand your business requirements and cover all of the bases before making this critical business decision.

Hosted voip

Taking telecommunications into the cloud

In a hosted VoIP environment, the only tangible equipment a company invests in are the phones. The provider is responsible for delivering service to all of the devices, including those in remote locations – one of the distinguishing factors between premise-based and hosted VoIP. Because hosted VoIP lives in the cloud, the investment in and maintenance of hardware and software are taken care of by the service provider instead of you. If telecommunications IT is not a core competency of your company yet you require the robust feature sets of an enterprise-wide telecommunications system, talk to 24by7Live to see if hosted VoIP is right for you.

Break/ Fix

24by7Live provides On-Demand Break/Fix Services on an hourly basis. 24by7Live can provide an on-site IT Specialist for network, Server, workstation or software problems.

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Comprehensive website management

Consolidate and conquer

Managing a multitude of different vendors for your website is time-consuming and often challenging. As a single resource with multi-levels of Web capabilities, 24by7Live can simplify and streamline your efforts. Our services include website hosting, maintenance and even design and development. Our technology experience combined with well-established partnerships enables you to bypass the fumbles and pitfalls commonly associated with web-related work. Whether you’re at wireframe stage, in the middle of project development or require help on the back-end, 24by7Live can help.

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Easy solution for website

Our website solutions can include all or some of the following:

  • A user-friendly site with meaningful navigation
  • Responsive design to optimize mobile viewing
  • Custom designed theme to showcase your brand
  • Professional copywriting that meets SEO standards
  • Adding blogs, feeds and registrations, if appropriate
  • Interactive features like photo galleries and video players
  • Securing a domain name and setting up a hosting account
  • HTML, CSS, PHP, MySql, JavaScript programming
  • Website monitoring and maintenance services

Mobile website solutions

With the rapid adoption of mobile devices companies large and small are quickly converting existing websites to mobile versions, and designing new ones in order to reach prospects and customers on the go.
We can help you engage with today’s mobile customers with our responsively designed website solutions. Delivering a quality mobile experience to your customer is key. We focus on the following, and more:

  • Simplifying menus, text and images
  • Ensuring a clean user interface
  • Mobile theme development
  • Navigation and functionality
  • Information architecture

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The essential component to business preservation

Protecting business information bolsters confidence

24by7live is a certified Microsoft Small Business Specialist and as Microsoft Certified Partners, we can you help select, install, optimize and support your Business Class Servers. We offer support for Server 2003, 2008, 2012 and 2012R2 and all Small Business Servers.

24by7Live offers professional installation, configuration and support for Microsoft Exchange Servers.

We offer small businesses and mid-size enterprises a range of Microsoft based messaging solutions to assist companies in meeting complex e-mail requirements, including hosted services for e-mail filtering, encryption, archiving and continuity assurance that help businesses communicate with confidence.

Hostel Exchange 2013 services provide enterprise-class reliability for messaging security and management and can assist your organization by protecting itself from spam and malware, satisfying complex retention requirements for e-Discovery and compliance, encrypting data to help preserve confidentiality and maintaining access to e-mail during and after emergency situations. Hosted Exchange ensures you have unified messaging across all platforms, including office computers, smart phones, IPads, home computers, and remote workstations.

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The essential component to business preservation

Protecting business information bolsters confidence

24by7live is a certified Microsoft Small Business Specialist and as Microsoft Certified Partners, we can you help select, install, optimize and support your Business Class Servers. We offer support for Server 2003, 2008, 2012 and 2012R2 and all Small Business Servers.

24by7Live offers professional installation, configuration and support for Microsoft Exchange Servers.

We offer small businesses and mid-size enterprises a range of Microsoft based messaging solutions to assist companies in meeting complex e-mail requirements, including hosted services for e-mail filtering, encryption, archiving and continuity assurance that help businesses communicate with confidence.

Hostel Exchange 2013 services provide enterprise-class reliability for messaging security and management and can assist your organization by protecting itself from spam and malware, satisfying complex retention requirements for e-Discovery and compliance, encrypting data to help preserve confidentiality and maintaining access to e-mail during and after emergency situations. Hosted Exchange ensures you have unified messaging across all platforms, including office computers, smart phones, IPads, home computers, and remote workstations.

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They trusted us

They gave us their confidence and we were able to keep. Discover our business lines.

Get A Quote Today

We are located in the heart of Silicon Beach in Downtown Santa Monica

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